Thank you for visiting and shopping at Brickwalls and Barricades. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout. All B2C and B2B EU orders > €250,- will be shipped free of charge. All EU wholesale orders > €1000,- will be shipped free of charge.
All orders within the EU will regularly be shipped by DPD. The estimated delivery time is 3-5 business days. Delivery delays can occasionally occur. Expedited shipping is at surcharge available upon request.
All orders outside the EU will be shipped by PostNL, UPS or DHL.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Brickwalls and Barricades is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Brickwalls and Barricades is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Our Refund Policy provides detailed information about options and procedures for returning and refunding of your order.